1.800.CARNETS (1.800.227.6387)
Customer Login
User ID:
Forgot your Password?

Welcome to CarnetsOnlineTM Roanoke Trade's Virtual ATA Carnet Control Center!
Apply for your ATA Carnet, request your ATA Carnet bond, and even request ATA Carnet Cargo Insurance in a one single application. Roanoke's automated system manages more ATA Carnets than any other in the nation; and we were the first official Service Provider appointed by the United States Council for International Business serving your ATA Carnet needs for over 35 years.
In addition to obtaining your ATA Carnet Roanoke Trade also offers the following ATA Carnet products
  • ATA Carnet Cargo Insurance: vital coverage for physical loss or damage to the goods being shipped on the ATA Carnet.
  • ATA Carnet Lost Document Coverage: covers costly fees associated with losing an ATA Carnet in a foreign country.
  • Contact us: Carnets@RoanokeGroup.com or 1.800.CARNETS (1-800-227-6387).
ATA Carnet Alerts:
  • Brazil Accepts ATA Carnets for Professional Equipment and Exhibitions and Fairs as of June 28, 2016. Please be aware that USCIB has set a special security requirement of 60% for all ATA Carnets intended to enter Brazil. For further details please contact your ATA Carnet Help Desk at 1.800.CARNETS (1.800.227.6387).
  • RUSSIA/CRIMEA: Due to the recent situation in Crimea ATA Carnet privileges are currently suspended for entry into Crimea. Our understanding is that ATA Carnets are welcome everywhere else in Ukraine. For further details please contact your ATA Carnet Service Team at 1.800.CARNETS (1.800.227.6387).
  • ISRAEL/DIAMONDS: Effective January 15, 2015 all hand-carried diamonds on ATA Carnet entering Israel will be required to fulfill new entry procedures with Israeli Customs. For complete details on this new rule please click here or call your ATA Carnet Service Team at 1.800.CARNETS (1.800.227.6387).
  • INDONESIA: Big News!Indonesia joins the ATA Carnet system May 15! For more details please click here
  • MONGOLIA: On April 2, 2015 Mongolia expanded its ATA Carnet acceptance to include Commercial Samples. For more details please click here
In observance of the upcoming Christmas holiday, our offices will close at 1:00PM on Friday, December 21st and remain closed through Tuesday, December 25th. We will resume normal office hours on Wednesday, December 26th. In observance of New Year’s, we will also close at 3:00PM on Monday, December 31st and resume normal business hours on Wednesday, January 2nd. CarnetsOnline™ will still be available to you. If you have any ATA Carnet emergencies, please call us at 847-220-2432 for assistance. Wishing you the best during this holiday season, and happiness in the New Year!
Internet Explorer 10 Login Resolution
Terms & Conditions   Privacy Policy
Complete Guide to Carnets
Sample Carnet
Participating Countries
View Fee Schedule
Contact a Carnet Service Rep
Tell Me More